Transcon refers to our road transport department. A shipment doesn’t just appear at an airport, shipping line, distribution center, or retail store, there’s an entire process that happens beforehand! To support this, Expeditors manages a network of road carriers. The Transcon team coordinates all shipments to and from airports and shipping lines across Europe.

As a Transcon Customer Service Agent, you are the main point of contact for our customers regarding the pickup and delivery of shipments. You ensure a smooth and timely road transport process and keep all stakeholders informed about incoming deliveries. You’re also involved in the delivery process, making sure documentation and customs procedures are handled accurately and efficiently.

Throughout it all, providing an excellent customer experience is your top priority. In short, this role is a great fit for someone with a talent for organization, planning, taking initiative, and working with precision.

• You are available full time;
• Open to work in rotating shifts;
• You speak and write English fluently;
• You have Customer Service experience;
• You have an MBO working and thinking level.

• Starting salary from €2600,- based on 38.75 hours per week;
• Pension plan and personal training budget;
• 7-months contract with the option to get a permanent contract;
• Opportunity to participate in the Expeditors Stock Purchase Plan.